Refund & Payment Policy

1 Payment Terms

• All payments for subscriptions, services, or products are due at the time of purchase or according to the invoice schedule.
• Payment methods accepted include credit/debit cards, UPI, net banking, or any authorized third-party payment gateway.
• Clients are responsible for providing accurate payment information. Vision Technology is not liable for payment failures due to incorrect details.

2 Refund Eligibility

Refunds are considered under the following conditions:

• Refund requests must be submitted within 15 calendar days from the date of purchase.
• The product or service must be unused and in the same condition as delivered.

3 How to Request a Refund

1. Contact our customer support team via support@visiontechnology.co.in within the refund period.
2. Provide the following information:
   • Order or invoice number
   • Name of the product/service
   • Reason for requesting a refund
3. Our team will review your request and notify you of approval or rejection within 5 business days.

4 Refund Processing

• Approved refunds will be processed within 3–5 business days.
• Refunds will be issued using the same payment method used for the original transaction.
• Vision Technology is not responsible for delays caused by banks or third-party payment processors.

5 Subscription & Renewal Refunds

• For subscription-based services, refunds for unused periods may be considered at the discretion of Vision Technology.
• Auto-renewal payments can be canceled before the renewal date to avoid charges.

6 Chargebacks & Disputes

• Clients are required to contact Vision Technology first for any payment disputes.